DRIVING LICENSE AND AGE
Valid national or international driver's license held at least two years and minimum 2 years of age for groups (A-E).

RENTAL PERIOD
Minimum rental is 24 hours. Any rental period less than 24 hours also requires a whole day rate.

TYPES OF RENTAL AND RATES
Unlimited Km. Daily rates apply. No additional charge per Km. Special rates and conditions apply for long term periods (minimum rental of 1 month). Rates are inclusive of oil, maintenance, third party insurance (up to legal limits), Collision Damage Waiver (CDW), Theft Insurance , 24 hours Road Assistance, Local taxes, 18% V.A.T.

PAYMENT
You can pay 30% of total rate at the time of booking and the rest at car pick up. If your arrival date is less than 3 days at the time of booking full payment may be required. Major credit cards Visa/Mastercard, cash are accepted for payment.Important Note : In Turkey we can charge credit cards in Turkish Lira from the exchange currency selling rate at the date the card is charged. Your bank may use the buying exchange rate to reconvert it in to your own currency in your credit card statement. Thus, you may see 2 to 5 % difference in charged amount, in your credit card statement. Also some banks may charge a small fee for international transactions. For clients who want to avoid currency exchange rate differences, we suggest to pay cash or by cards taken from a turkish bank connected to YTL account.

INSURANCE
Rates include Third Party Insurance (up to legal limits) , Collision Damage Waiver (CDW), Theft Protection. Insurance (CDW) does not cover windscreen and headlight breakage, type punctures and theft of spare tyre. This can be waived by buying optional HTW (Headlight, Tyres, Windscreen) insurance for groups (A-E); at £300 per day or £2000 per week . However, collision damage waiver is void if driver is under the influence of alcohol, drugs, had passed the legal speed limits, the traffic report is not obtained from the police, damaged car and traffic report not returned to the nearest Bitez Car Rental office in 48 hours. Insurance also does not cover the damages due to the misuse of the car and damages caused by gross negligence. Exceptions to CDW insurance : Antenna, trays, damage to car lock, loss or damage to keys, windshield wipers, mirrors, glass, wheels, tires, spare key and car jack, hubcap, lights, gas cap, warning triangles, damage to the upholstery of the car, extreme dirtiness in the car, underside damage, damage due to negligence, tire punctures and burst tires, fuel errors, damage to child seats and baby seats, lack of electricity because of forgotten turn on electrical devices.
If the car/cars are stolen, the car keys not returned to nearest office, the customer may be responsible for paying rental fee up to the date the car/cars founded (where applicable). This limit is only 30 days. If the car/cars are not founded at the end of this limit, the client does not pay any rental fee for further days when CDW is bought and police is informed at the time of the theft.

ADDITIONAL DRIVER
Additional drivers must register at the start of rental, otherwise insurance becomes void. Fee for each additional driver is for 1 to 7days at £2-00 per day or £15-00 per week.

DELIVERY AND COLLECTION
There is no delivery and collection fee at the cities where Bitez Car Rental offices are during the office working hours. Otherwise, the fee applies EU 0.25 per Km to the nearest Bitez Car Rental office.

FUEL POLICY
Vehicles are provided with full tank, so client should return the vehicle with a full tank. If the vehicle is returned with less petrol than given it will be charged.

DELAYED RETURN
For each hour the charge is 1/3 of total bill.  If it's more than 3 hours then it will be counted as an extra day.

TRAFFIC FINES
Legal responsibilities resulting from traffic violations incurred during the rental period must be payed by renter.

OFF BORDER
There is no off border rental available and our cars can not be taken abroad.

NOTES
Bitez Car Rental acts as an independent car rental company for its own locations and a broker for other independent car rental companies in its network. Bitez Car Rental reserves the right to substitute the type of the car reserved to a similar car or higher group , under circumstances beyond control. The rates, general information terms & conditions subject to change without prior notice. Please also read our cancellation policy before you book a service.